DialX

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Image Description
Image Description

DialX

Crafted to meet the nuanced telephony needs of the modern workspace. Its intuitive design and robust functionalities seamlessly integrate into organizations striving to optimize communication channels. With intercom and UC features including audio-video calls, IVR, voicemail and conference bridge, Onyx CXM elevates business telephony to new heights.

  • Easy & fast designing
  • Powerful features
  • User Experience Design

Dashboard

Get an Overview of All Calls Data

Monitor your team with a dynamic dashboard that presents the total of calls statistics with details of answered, unanswered, current calls, etc. It helps get all performance information and optimize customer interactions in the call center.

Report

Get a Deeper Insight Into Your Operations

Track productivity and performance with an easy-to-use interface to measure the effectiveness of campaigns with detailed reports of all calls to enhance your process and raise customer satisfaction.

Status

Get an Overview of All Calls Data

Monitor your team with a dynamic dashboard that presents the total of calls statistics with details of answered, unanswered, current calls, etc. It helps get all performance information and optimize customer interactions in the call center.

Interactive Voice Response (IVR)

Call Recording and CDR

Call Routing

Centerlised Management

API

DiALX